Refund policy

At Salt Skins, we strive to provide you with the highest quality printed products tailored to your unique tastes and preferences. As part of our commitment to customer satisfaction, we have established the following Non-Return and Refund Policy:

  1. Return Policy: Our products are customized to your order specifications. Because each item is uniquely crafted to meet your order and due to the hygiene requirements of trying on swimsuits, we do not accept returns or resell items produced.  
  2. Quality Assurance: We take great care to ensure that each print-on-demand product meets our rigorous quality standards. However, in the unlikely event you receive a defective or damaged item, we will gladly offer a replacement or refund.
  3. Order Accuracy: It's essential to review your order details carefully before submitting it. Once an order has been placed, changes cannot be made to the design or specifications. To ensure accuracy, please double-check all customization options, including size, color, and design elements.
  4. Cancellation Policy: Due to the personalized nature of our print-on-demand products, orders cannot be canceled once they have been submitted. We begin processing orders immediately to ensure prompt delivery, making it impossible to halt production once the process has started.
  5. Refund Process: Refunds will only be issued if a defective or damaged product cannot be replaced. To initiate a refund request, please contact our customer support team within 7-days of receiving your order. Refunds will be processed using the original payment method within 30 days of approval.
  6. Return Shipping: If you are instructed to return a defective or damaged item for a refund or replacement, we will provide a prepaid shipping label for your convenience. Please ensure the item is securely packaged to prevent further damage during transit.
  7. Customer Satisfaction: Your satisfaction is our top priority, and we are committed to resolving any issues promptly and effectively. If you have any questions, concerns, or feedback regarding your print-on-demand order, please don't hesitate to contact our dedicated customer support team for assistance.

By placing an order with SaltSkins, you agree to abide by the terms and conditions outlined in this Non-Return and Non-Refund Policy. We appreciate your understanding and cooperation in ensuring a smooth and enjoyable shopping experience.

SaltSkins reserves the right to update or modify this policy without prior notice. Please refer to our website for the most up-to-date information regarding our policies and procedures.

Thank you for choosing SaltSkinsfor your custom printing needs. We look forward to serving you again!